The delivery process of AliExpress parcels includes several stages, which may vary depending on the shipping method, destination country, and other factors. On their way, orders pass through several sorting centers in different cities and countries.
Fenggang Town is a small town in China that is little known to most people. However, it is a major hub for the delivery of AliExpress packages. The editorial team at AliShop has found and studied all available information on the topic, and is ready to share a detailed publication with our readers.
Where is Fenggang Town?
Fenggang Town is a city under the jurisdiction of the prefecture-level city of Dongguan in the Guangdong Province of China. According to the bulletin of the «Seventh National Census of the Population of the City of Dongguan», as of 00:00 on November 1, 2020, the permanent population of Fenggang Town was 417,430 people.
Fenggang Town is governed by 1 community and 11 administrative villages. The city is home to one of the sorting centers for AliExpress packages. Information about the address of the warehouse and its exact location is not available.
The sorting center appeared in the city for a reason, as it borders Shenzhen on three sides and is also an important hub city for the city of Dongguan.
The transportation infrastructure of Fenggang Town includes 15 roads that are connected to Shenzhen. There are also 8 dedicated bus routes between the two cities, the eastern extension of the Shenzhen Metro Line 10, and the Shenzhen-Huaizhou intercity highway.
Fenggang Town on the map
Fenggang Town is located 90 kilometers from another city, Shatian Town, which also has a specialized warehouse for sorting AliExpress orders. We have placed a map of Fenggang with a geotag below to make it easier for you to find the city and explore its surroundings.
Fenggang Town Sorting Center
A sorting center is a logistics complex that processes, sorts, and ships packages from AliExpress sellers to buyers in accordance with the chosen shipping method.
The mention of Fenggang Town can be seen next to the following statuses in AliExpress order tracking:
- «Processing at sorting center» — the order has been successfully delivered to the warehouse, where it is undergoing the necessary procedures.
- «Departed from sorting center» — the processing process has been completed, and the package has already left the warehouse.
- «Package not accepted by sorting center» — there were problems with accepting the order at the warehouse.
- «Processing delay at sorting center» — it was not possible to complete the sorting procedure for the package within the standard time frame.
When a buyer places an order on AliExpress, the seller ships the package to one of the sorting centers located in various parts of China. At the sorting center, the packages are sorted, delivery data is recorded, and necessary documents are processed. After that, the package is sent further along the logistics chain to its destination.
AliExpress sorting centers play an important role in the logistics infrastructure of the marketplace, allowing to process a huge number of packages and ensure their fast and reliable delivery around the world.
Parcel processing at the sorting center usually takes from 2-3 hours to several days. Warehouses are automated, which allows them to operate around the clock.
Reasons for delays in AliExpress packages
«Processing delay at sorting center» is a signal that there were additional difficulties in the sorting process. The most common causes of delays are:
- Large sales. During global sales (11.11, Black Friday), the load on sorting centers increases significantly, which can affect the processing time of packages.
- Weekends and holiday seasons. National holidays in China (Chinese New Year and others) can be a reason for delays in sorting orders.
- Package damaged or lost. Through sorting centers, from several thousand to a million packages pass daily, and therefore there is always a possibility that the package will be damaged or lost.
If the status does not change for more than 10-15 days, then you need to write to the seller. Ask the store employee where the item was purchased to find out the reasons for the problem. If the seller refuses to help, then you can open a dispute to get a refund. We recommend starting the dispute closer to the end of the purchase protection period.
